Camden have Trade Centres all across the UK & Ireland, as you will have read in our article “How Macclesfield placed Camden in the UK Market”. The Liverpool Trade Centre opened its doors in 2014, following the success of our flagship Macclesfield hub. We caught up with Kevin Kenny, Sales Manager at the Liverpool TC, to tell us a little about his role and how the trade centre got to where it is today…
“Since the opening of the Liverpool Trade Centre, we have managed to assemble a great team here, with almost 100 years of experience between us in the window industry. This has helped us to quickly grow to become one of biggest trade suppliers in the area, establishing a loyal customer base and delivering our products to homes across Merseyside, Cheshire, Lancashire and North Wales.
In addition, we have had customers coming to us with enquiries for jobs as far afield as Edinburgh and Portsmouth. Thanks to our Trade Centre network and our fleet of 50 vehicles, delivery is never a problem…
I’ve found our product virtually sells itself! It ticks a lot of boxes for retailers, installers, specifiers and builders alike. We’ve invested a lot of time and effort over the last few years to develop one of the most advanced window systems out there. Particularly in a local market, traditionally saturated with two or three older-established profile systems, we quickly saw that people were open for something new.
The most rewarding part of my job is getting a phone call from a customer or an installer, after they’ve fitted one of our frames for the first time, telling me what they liked about it. Even down to the smallest details, like the design of our glazing packers, or the hinge protectors we use. A lot of thought and planning has gone into every aspect, and the positive feedback we get from our customers speaks volumes.
Being part of a large group like Camden has given us all the tools we’ve needed to create the success we have here in Liverpool. Our colleagues at the Antrim Headquarters are always willing to back us with any ideas we have, to grow the business here and to improve our service to our customers.
Right across the company, between the Trade Centres and the Head Office, we’re fortunate enough to be surrounded by genuinely good people, who are great at what they do. It makes doing what we do here so much easier. We’re all looking forward to 2018.”